Refund policy

Refund & Return Policy

We want you to love your ELARION purchase. If something goes wrong, we've got you covered.

We offer refunds if:

• Your item arrived damaged or defective
• You received the wrong item
• Your order was lost in transit

We do not refund for:

• Change of mind
• Incorrect addresses entered at checkout

How to claim: Email us at support@getelarion.com within 30 days of delivery with your order number and a photo of the issue. We'll respond within 1–2 business days.

Approved refunds are processed within 5–7 business days to your original payment method.